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Privacy Policy

A Legal Disclaimer

Effective Date: 02/01/2025

Orbic Engineering Solutions ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ("Website") or interact with us online.

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Please read this Privacy Policy carefully. By accessing or using our Website, you agree to the terms of this policy. If you do not agree, please do not use our Website.

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, email address, phone number, and other contact details when you submit forms or contact us.

  • Payment information when you make a purchase or transact with us.

1.2 Non-Personal Information:

  • Browser type, IP address, operating system, and other technical details.

  • Information collected via cookies, analytics tools, and similar technologies.

1.3 User-Provided Content:

  • Feedback, inquiries, and any other information you provide to us.

 

2. How We Use Your Information

We use the information we collect for:

2.1 Service Delivery:

  • Providing products, services, or information you request.

2.2 Improvement and Personalization:

  • Analysing user behavior to improve our Website and offerings.

  • Customising your experience based on preferences or past interactions.

2.3 Communication:

  • Sending newsletters, promotional materials, or updates, if you opt in.

  • Responding to inquiries or providing customer support.

2.4 Compliance and Legal Obligations:

  • Protecting against fraud, unauthorised access, or other legal issues.

  • Complying with applicable laws and regulations.

 

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following scenarios:

3.1 With Service Providers:

  • Third-party vendors who assist with hosting, analytics, payment processing, or email communication.

3.2 For Legal Reasons:

  • If required by law, regulation, or legal process.

  • To protect our rights, property, or safety and that of our users or others.

3.3 Business Transactions:

  • In the event of a merger, sale, or transfer of all or a portion of our assets.

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand user interactions.

  • Enhance functionality and performance.

  • Serve personalised content and advertisements.

You can control cookie settings through your browser. Note that disabling cookies may limit certain Website functionalities.

 

5. Data Security

We implement reasonable measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Choices and Rights

6.1 Access and Correction:

  • You may request access to your personal information or ask us to correct inaccuracies.

6.2 Opt-Out:

  • You may opt out of receiving promotional communications by following the instructions in our emails or contacting us directly.

6.3 Do Not Track:

  • Our Website does not currently respond to "Do Not Track" signals.

 

7. International Users

If you are accessing our Website from outside the UK, note that your information may be transferred to, stored, and processed in the UK, where our servers are located. By using our Website, you consent to such transfer and processing.

 

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing personal information.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

 

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

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Orbic Engineering Solutions
187-189 Handcroft Road
sales@orbic.co.uk
+44 (0) 208 684 8262

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Thank you for trusting Orbic Engineering Solutions. We are committed to safeguarding your privacy and providing a secure online experience.

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